Customer CPEs (Modems & Routers) |  Software |  Network Interface Cards |  Guides |  Tools | 

File Download
To download a file, right-click the link, and use the "Save Target As" option to save the document to your computer.

Alternately, follow the below steps

  1. Click the desired software, driver, or guide.
  2. Select "Save to Disk."
  3. Select the folder location in which you want to save the downloaded file.
  4. Click "OK/Save."
  5. Browse to the folder where you saved the file, then double-click the file icon for the selected file.
  6. If the file is one of the guides, it should open in the associated program. Otherwise, follow the installation prompts for drivers, etc.

Customer CPEs (Modems and Routers)

File File Size Updated Description
3Com HomeConnect PCI
Legacy Windows Drivers: 26.9MB --

The following downloads are updated drivers for the 3Com Home Connect PCI DSL Modem. A driver tells your PC how to interpret information flowing from your modem to your computer. The cover of your modem guide will state either 3CP3617 or 3CP3617B to let you know which driver you need.

If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of 3Com HomeConnect PCI DSL modem installation and troubleshooting.
Windows XP Drivers: 3.2MB 09/03/02
Legacy Windows Drivers: 25.0MB 05/15/01
Windows 2000 Drivers: 18.0MB 06/13/01
Windows XP Drivers: 2.6MB 09/03/02
Installation & Troubleshooting Guide 4.75MB 09/03/02
 
Alcatel
Alcatel Speed Touch Home:
  • Firmware Upgrade for the
    Speed Touch Home G
    GV8BAD3.270

  • Firmware Upgrade for the
    Speed Touch Home K
    KHDSDA3.270
 984 KB



984 KB

02/15/02



02/15/02

The 3.2.7 is an Alcatel upgrade for the 3.2.6 fix.
Alcatel Speed Touch USB:
Windows 98/98SE/Me/2000/XP Drivers:

Mac OS 8.6/9.1 Drivers:

Mac OS 10.1 Drivers:

4.3 MB
4.3 MB




5.39 MB
7.03 MB




909 KB
5.14 MB

11/11/02
11/11/02




06/27/01
04/17/02




08/26/02
09/03/02

These downloads are updated drivers for the Alcatel Speed Touch USB DSL Modem. A driver tells your PC how to interpret information from your modem to your computer.

Loading these more current drivers enables you to bypass "bugs" which were detected after the modem's initial production and distribution.

These drivers fix the Windows/Me bug, where your computer is left hanging on shutdown.

If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of Alcatel Speed Touch USB DSL modem installation and troubleshooting.
 
Dell ITEX PCI
On-Line User Guide 466KB 10/02/01

The On-Line User's Guide offers a comprehensive treatment of Dell ITEX modem installation and troubleshooting.

Note: For customers upgrading to Windows XP: You will need to remove the Dell ITEX PCI ME driver and install the Dell ITEX PCI XP driver once you install Windows XP. Review the download instructions and click the Dell ITEX XP Driver link. A window with instructions displays once you extract the download on your PC.

The updated drivers for the Dell ITEX DSL modem contain "bug" fixes for potential system hangs when running the DSL modem diagnostics when the IRQ is shared with other devices. A message has been added to warn the user when the DSL line is temporarily being disconnected when running diagnostics.
Windows ME/XP Drivers:

2.44MB

10/02/01

Guide and Driver Download:

  1. Click the link to go to Dell's Support Web site

    2. Note: If you have previously entered your Dell Service tag, go to Step 4.

  2. Under Personal or End User Support, click Home or Home Office.

    3. Note: If this option does not display, go to Step 3.

  3. Under Alternate Sign In (Standard Support), enter the Dell Service tag for your computer.
  4. Click the filename you want to download.
  5. Select the region from where you want to download the file.
  6. Click "Yes, I Accept this Agreement," if you agree to the terms of the Export Compliance Disclaimer.
  7. Click "OK/Save."
  8. Select the file in which you want to save the download.
  9. Browse to the folder you selected above, then double-click on the downloaded file.
  10. Follow the installation prompts.
 
Efficient Networks
Efficient Networks 3060 PCI
Windows 98 Retail Drivers:
Windows 98SE/Me/2000/XP Drivers:


6.60MB
6.66MB




4.2MB
4.5MB


6.25MB
1KB

07/26/01
07/26/01




12/21/01
12/21/01


07/09/02
12/04/00

The following downloads are updated drivers for the Efficient Networks 4060 USB DSL Modem. A driver tells your PC how to interpret information flowing from your modem to your computer. Please select your download according to the version of your Operating System you are running. If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of Efficient Networks 4060 DSL modem installation and troubleshooting.
       
Efficient Networks 4060 USB
Windows 98 Retail Drivers:
Windows 98SE/Me/2000/XP Drivers:


6.60MB
6.66MB




4.2MB
4.5MB


6.25MB
1KB

07/26/01
07/26/01




12/21/01
12/21/01


07/09/02
12/04/00

The following downloads are updated drivers for the Efficient Networks 4060 USB DSL Modem. A driver tells your PC how to interpret information flowing from your modem to your computer. Please select your download according to the version of your Operating System you are running.

If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of Efficient Networks 4060 DSL modem installation and troubleshooting.
 
Westell
Drivers
Uninstall Firmware
  • Windows 98/ME/2000/XP:


  • Windows 98/NT/ME/2000/XP
    Westell 2100 (1.6.33)
    Westell 2200 (1.6.57)
    Versalink 327W Version 3.07.00 Westell 6100 Version 3.06.02
    Westell User Guide

    Westell Firmware Upgrade Guide

    		•

    96 KB
    142KB


    132 KB




    3.1 MB




    28 KB



    936 KB

    938 KB

    2.17MB

    1.75MB
    1.75MB

    571KB

    132KB

    08/19/02
    08/17/06


    09/23/02




    11/03/03




    11/03/03



    11/03/03

    04/29/04

    06/03/06

    06/03/06
    06/03/06

    03/21/03

    09/23/02



    USB Driver Uninstall Directions
    1. Download the USB Drivers Uninstall file.

    2. Plug the USB cable into the computer.

    3. Run the USB Drivers Uninstall executable.
     
    2Wire
    Windows 98/ME/2000/XP Driver:

    1.11MB


    5.13KB

    10/20/03


    10/20/03
    		  
    Mac OS 8.6-9.x/10.x Driver:

    1.74MB


    32KB

    10/20/03


    3/07/05
    		  
    3.5.15 Firmware Upgrade
    Instructions:


    33.5KB

    5.37MB
    5.78MB


    3/07/05

    11/04/03
    11/04/03
    		  
     
    Netopia 3000 Series:
    Netopia 3347NWG Firmware:

    2.10MB

    6/02/06     		 
    Netopia 2241N



    401KB


    08/17/06     		 
    Cayman 3220H:

    1.8MB

    84KB

    12/06/06

    05/09/03

    The Welcome Guide for the 3220H offers a comprehensive treatment of Cayman 3220H router configurations and troubleshooting.

    The Upgrade Firmware Guide for the 3220H describes how to upgrade the firmware. Please read the entire document before attempting an upgrade.

    Client Software

    File File Size Updated Description
    Dial-Up Networking:
    Windows 95:

    2.19MB    		  

    If you are attempting to operate an Efficient modem with Windows 95, the drivers will not work unless this software is installed.
    Windows 98/ME/2000/XP:

    1.23MB

    08/17/06     		 
     
    BellSouth PPPoE Client:
    Windows 9x/Me/NT/2000 Macintosh OS 8.x/9.x
    NOTE: If you are using Windows XP or Mac OS 10.1 or higher, please use the built in Native PPPoE Clients for these Operating Systems.

    5.89 MB

    20 KB



    3.68 MB

    20 KB

    09/26/03

    09/26/03



    09/26/03

    09/26/03

    The Bellsouth® FastAccess® Connection Agent software is necessary for new clients to operate DSL, or if you are currently running IP over Ethernet, the software will migrate you to the more updated Point-to-Point Protocol over Ethernet technology. The Bellsouth® FastAccess® Connection Agent client is to be used with Efficient Networks 3060/4060, Alcatel ANT1000, and Alcatel SpeedTouch Home modems. It is important to ensure that you have the latest RFC 1483 drivers installed before you install the Bellsouth® FastAccess® Connection Agent software. Support is not provided for Linux operating systems. To install, download to a temporary folder and run the executable.

    Please select your download according to the operating system you are running.
     
    BellSouth Internet Security Scan And Clean
    Scan and Clean Tool

    		 19.3MB 10/31/06

    THIS ONE-TIME SCAN IS NOT AN ADEQUATE SUBSTITUE FOR FULL VIRUS AND SPYWARE PROTECTION.

    You should install and use security products that are constantly updated and always on guard for your computer. BellSouth® recommends its Internet Security Suite, an anti-virus, anti-spyware, firewall package.
     
    BellSouth WiFi Client
    BellSouth Wireless Connection Tool 4.53MB 08/18/06  
     
    AT&T Internet Security
    AT&T Internet Security Demo (by RadialPoint) 21.5 MB 04/27/07

    THIS SCAN IS NOT AN ADEQUATE SUBSTITUE FOR FULL VIRUS AND SPYWARE PROTECTION. This scan can only be used on a computer 3 times before it is disabled. On Windows Vista, this can be used an unlimited number of time up to June 30, 2007

    You should install and use security products that are constantly updated and always on guard for your computer. AT&T recommends its Internet Security Suite, an anti-virus, anti-spyware, firewall package.
     

    Network Interface Cards (NICs)

    File File Size Updated Description
    D-Link Network Card:
    Model DFE-530TX+      
     
    Netopia 3-D Reach Drivers
    Netopia USB Adapters


    2.87MB
    146KB



    2.87MB
    152KB


    3/10/05
    5/01/06



    3/10/05
    5/01/06     		 
    Netopia PCMCIA Adapters


    1.82MB
    796KB



    1.82MB
    796KB


    3/10/05
    5/01/06



    3/10/05
    5/01/06     		 
     

    Guides

    File File Size Updated Description
    Self-Installation Guides:
    3COM/Alcatel    

    The Alcatel and 3COM Modems Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips and information on your back-up dial account.
    2Wire    
    Efficient    

    The Efficient SpeedStream PCI Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips.

    The Efficient SpeedStream USB Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips.

    The Welcome Guide provides post-installation information regarding setting up multiple email accounts, frequently asked questions, and much more.
    Westell    

    The Westell Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with frequently asked questions, troubleshooting tips, and back-up dial instructions.

    The Westell Modem Fast Start Guide provides the steps you need to install your FastAccess DSL service.
     
    Home Networking
    Parental Controls
    360KB


    1.26MB


    401KB


    1.3MB




    131KB
    11/04/02


    11/04/02


    11/04/02


    11/04/02




    03/31/03

    The 2Wire HPNA HomeNetworking Connection Guide provides more detailed installation information and troubleshooting tips.

    The 2Wire HPNA HomeNetworking Fast Start Guide provides the steps you need to install your FastAccess HomeNetworking DSL service using your existing telephone line to home network.

    The 2Wire Wireless HomeNetworking Connection Guide provides more detailed installation information and troubleshooting tips.

    The 2Wire Wireless HomeNetworking Fast Start Guide provides the steps you need to install your FastAccess HomeNetworking DSL service.
     

    Tools

    File File Size Updated Description
    EN Clean:
    EN Clean Utility 21.3KB  

    When performing an installation on an Efficient modem, there will occasionally be errors. The install software can leave “scraps” behind which will hinder subsequent installations.  The EN Clean Utility will “erase the blackboard” so that you can retry your installation.

    Note: EN Clean is only to be used for v1.x and 2.x drivers. Version 3.3 does not require EN Clean.
     
    AOL Troubleshooting:
    49 KB

    86 KB     		11/10/00

    11/17/00

    If you operate with Windows 95 and are using FastAccess ADSL to connect with AOL, and you are having difficulties, this download will increase the amount of network adapters allowed in your computer, which should rectify the problem.