AT&T FastAccess
 

Customer CPE (Modems and Routers) Client Software and Network Interface Cards: Guides and Tools:
2Wire

3Com HomeConnect PCI

Alcatel Speed Touch Home

Alcatel Speed Touch USB

Dell ITEX PCI

Efficient Networks 3060 PCI

Efficient Networks 4060 USB

Westell

Netopia 3D-Reach Drivers
Dial-up Networking

D-Link Network Card
AOL Troubleshooting

EN Clean

Self-Installation Guides















Customer CPE (Modems and Routers) File Size Updated Description Download Instructions
2Wire:



1.11MB


5.13KB


1.74MB


32KB



33.5KB


5.37MB
5.78MB


10/20/03


10/20/03


10/20/03


3/07/05



3/07/05


11/04/03
11/04/03
  
  1. Click the desired driver.
  2. Select "Save to Disk."
  3. Select the file in which you want to save the download.
  4. Click "OK/Save."
  5. Double-click the download's icon in the selected file.
  6. Follow the installation prompts.
Alcatel Speed Touch USB:



4.3 MB
4.3 MB


5.39 MB
7.03 MB


909 KB

5.14 MB



11/11/02
11/11/02


06/27/01
04/17/02


08/26/02

09/03/02 		These downloads are updated drivers for the Alcatel Speed Touch USB DSL Modem. A driver tells your PC how to interpret information from your modem to your computer.
Loading these more current drivers enables you to bypass "bugs" which were detected after the modem's initial production and distribution.
These drivers fix the Windows/Me bug, where your computer is left hanging on shutdown.

If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of Alcatel Speed Touch USB DSL modem installation and troubleshooting.
  1. Click the desired driver.

  2. Select "Save to Disk."

  3. Select the file in which you want to save the download.

  4. Click "OK/Save."

  5. Double-click the download's icon in the selected file.

  6. Follow the installation prompts.

Guide Download: To download the guide, right-click the link, and use the "Save Target As" option to save the document to your computer.
3Com HomeConnect PCI:



26.9MB



3.2MB



25.0MB



18.0MB



2.6MB

4.75MB



--



09/03/02



05/15/01



06/13/01



09/03/02

09/03/02
The following downloads are updated drivers for the 3Com Home Connect PCI DSL Modem. A driver tells your PC how to interpret information flowing from your modem to your computer. The cover of your modem guide will state either 3CP3617 or 3CP3617B to let you know which driver you need.

If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of 3Com HomeConnect PCI DSL modem installation and troubleshooting.
  1. Click the desired driver.

  2. Select "Save to Disk."

  3. Select the file in which you want to save the download.

  4. Click "OK/Save."

  5. Double-click the download's icon in the selected file.

  6. Follow the installation prompts.

Guide Download: To download the guide, right-click the link, and use the "Save Target As" option to save the document to your computer.
Efficient Networks 3060 PCI:


7.62MB
7.59MB



4.2MB
4.5MB

6.25MB


07/26/01
07/26/01



12/21/01
12/21/01

07/09/02 		The following downloads are updated drivers for the Efficient Networks 3060 PCI DSL Modem. A driver tells your PC how to interpret information flowing from your modem to your computer. Please select your download according to the Operating System (OS) you are running. To determine the OS, right-click "My Computer" and select "Properties."

If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of Efficient Networks 3060 DSL modem installation and troubleshooting.
  1. Click the desired driver.

  2. Select "Save to Disk."

  3. Select the file in which you want to save the download.

  4. Click "OK/Save."

  5. Double-click the download's icon in the selected file.

  6. Follow the installation prompts.

Guide Download: To download the guide, right-click the link, and use the "Save Target As" option to save the document to your computer.
Efficient Networks 4060 USB:


6.60MB
6.66MB


4.2MB
4.5MB

6.25MB

1KB


07/26/01
07/26/01


12/21/01
12/21/01

07/09/02

12/04/00 		The following downloads are updated drivers for the Efficient Networks 4060 USB DSL Modem. A driver tells your PC how to interpret information flowing from your modem to your computer. Please select your download according to the version of your Operating System you are running.

If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of Efficient Networks 4060 DSL modem installation and troubleshooting.
  1. Click the desired driver.

  2. Select "Save to Disk."

  3. Select the file in which you want to save the download.

  4. Click "OK/Save."

  5. Double-click the download's icon in the selected file.

  6. Follow the installation prompts.

Guide Download: To download the guide, right-click the link, and use the "Save Target As" option to save the document to your computer.
Dell ITEX PCI Downloads:

466KB


2.44MB

10/02/01


10/02/01		 The On-Line User's Guide offers a comprehensive treatment of Dell ITEX modem installation and troubleshooting.

Note: For customers upgrading to Windows XP: You will need to remove the Dell ITEX PCI ME driver and install the Dell ITEX PCI XP driver once you install Windows XP. Review the download instructions and click the Dell ITEX XP Driver link. A window with instructions displays once you extract the download on your PC.

The updated drivers for the Dell ITEX DSL modem contain "bug" fixes for potential system hangs when running the DSL modem diagnostics when the IRQ is shared with other devices. A message has been added to warn the user when the DSL line is temporarily being disconnected when running diagnostics.

 Guide and Driver Download
  1. Click the link to go to Dell's Support Web site.
    Note: If you have previously entered your Dell Service tag, go to Step 4.

  2. Under Personal or End User Support, click Home or Home Office.
    Note: If this option does not display, go to Step 3.

  3. Under Alternate Sign In (Standard Support), enter the Dell Service tag for your computer.

  4. Click the filename you want to download.

  5. Select the region from where you want to download the file.

  6. Click "Yes, I Accept this Agreement," if you agree to the terms of the Export Compliance Disclaimer.

  7. Click "OK/Save."

  8. Select the file in which you want to save the download.

  9. Double-click the download's icon in the selected file.

  10. Follow the installation prompts.
Alcatel Speed Touch Home:
  • Firmware Upgrade for the
    Speed Touch Home G
    GV8BAD3.270

  • Firmware Upgrade for the
    Speed Touch Home K
    KHDSDA3.270



984 KB



984 KB



02/15/02



02/15/02
The 3.2.7 is an Alcatel upgrade for the 3.2.6 fix. 		 
Westell Modem Downloads:


96 KB


132 KB




3.1 MB



28 KB




936 KB


938 KB


08/19/02


09/23/02




11/03/03



11/03/03




11/03/03


04/29/04
 USB Driver Uninstall Directions
  1. Download the USB Drivers Uninstall file.

  2. Plug the USB cable into the computer.

  3. Run the USB Drivers Uninstall executable.
  1. Click the desired driver.

  2. Select "Save to Disk."

  3. Select the file in which you want to save the download.

  4. Click "OK/Save."

  5. Double-click the download's icon in the selected file.

  6. Follow the installation prompts.

Guide Download: To download the guide, right-click the link, and use the "Save Target As" option to save the document to your computer.
Netopia 3-D Reach Drivers



2.87MB

2.87MB 152KB



1.82MB

1.82MB 796KB



3/10/05

3/10/05 5/01/06



3/10/05

3/10/05 5/01/06		    




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Client Software and Network Interface Cards File Size Updated Description Download Instructions
Dial-Up Networking:


2.19 MB


--
 If you are attempting to operate an Efficient modem with Windows 95, the drivers will not work unless this software is installed.
  1. Click the utility.

  2. Select "Save to Disk."

  3. Select the file in which you want to save the download.

  4. Click "OK/Save."

  5. Double-click the download's icon in the selected file.

  6. Follow the installation prompts.
D-Link Network Card:           




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Guides and Tools File Size Updated Description Download Instructions
EN Clean:


21.3 KB


--		 When performing an installation on an Efficient modem, there will occasionally be errors. The install software can leave “scraps” behind which will hinder subsequent installations.  The EN Clean Utility will “erase the blackboard” so that you can retry your installation.

Note: EN Clean is only to be used for v1.x and 2.x drivers.  Version 3.3 does not require EN Clean.
  1. Click the utility.

  2. Select "Save to Disk."

  3. Select the file in which you want to save the download.

  4. Click "OK/Save."

  5. Double-click the download's icon in the selected file.

  6. Follow the installation prompts.
AOL Troubleshooting:

49 KB

86 KB

11/10/00

11/17/00
 If you operate with Windows 95 and are using FastAccess ADSL to connect with AOL, and you are having difficulties, this download will increase the amount of network adapters allowed in your computer, which should rectify the problem.
  1. To download the Patch or the Guide, click the desired download.
  2. If the document does not automatically open, select "Save to Disk."

  3. Select the file in which you want to save the download.

  4. Click "OK/Save."

  5. Double-click the download's icon in the selected file.

  6. Follow the installation prompts.
Self-Installation Guides:

2Wire
  • Parental Controls

    • 3COM/Alcatel

    Efficient Westell     		   
    The Alcatel and 3COM Modems Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips and information on your back-up dial account.


    The Efficient SpeedStream PCI Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips.


    The Efficient SpeedStream USB Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips.


    The Welcome Guide provides post-installation information regarding setting up multiple email accounts, frequently asked questions, and much more.


    The Westell Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with frequently asked questions, troubleshooting tips, and back-up dial instructions.


    The Westell Modem Fast Start Guide provides the steps you need to install your FastAccess DSL service.
    The 2Wire HPNA HomeNetworking Connection Guide provides more detailed installation information and troubleshooting tips.

    The 2Wire HPNA HomeNetworking Fast Start Guide provides the steps you need to install your FastAccess HomeNetworking DSL service using your existing telephone line to home network.

    The 2Wire Wireless HomeNetworking Connection Guide provides more detailed installation information and troubleshooting tips.

    The 2Wire Wireless HomeNetworking Fast Start Guide provides the steps you need to install your FastAccess HomeNetworking DSL service.
    To download a guide, right-click the link, and use the "Save Target As" option to save the document to your computer.




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